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FAQ

Find out how to buy, and your rights and protections as a buyer.

How can I pay for my items?

Can I trust your company with my payment?

After ordering, how many days until my items arrive?

What if I want to return the item(s) I've bought?

How can I pay for my items?

 You can pay via PayPal or SagePay using a debit or credit card (you don't need to be a member of PayPal to pay).
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Can I trust your company with my payment?

 We do not handle payments whatsoever - these are all done via PayPal so we don't see or store your debit or credit card details. PayPal are a well-established payment gateway and you can be reassured they offer a very safe way to pay for your items.
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After ordering, how many days until my items arrive?

 We aim for next day delivery when possible - otherwise expect 2 days for delivery - these times refer to UK delivery.
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What if I want to return the item(s) I've bought?

 Unwanted items may be returned for a full refund of the product price (excluding delivery charge) where the item/s are returned unopened and in the original packaging, within 14 days of receipt. A returns no. must be obtained from us prior to sending. The customer will be responsible for the return cost of the item/s. For your security, please send on a recorded service. Claims for items sent but not received at our returns address will not be accepted.
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